Incoterms

These are set of International rules for the interpretation of the most commonly used terms in foreign trade

Frequently Asked Questions



It’s very important for a freight forwarder to have a reliable and established international network. This helps to facilitate the shipping process for their clients for a more streamlined end-to-end process. The larger the network, the more likely the freight forwarder can meet shippers’ demands and requirements.

Having your freight forwarder physically present in the country to and/or from which you’re shipping is a big advantage, especially if you’re shipping door-to-door.

If your freight forwarder isn’t present in the country to/from which you’re shipping, make sure it has reputable agents there it can rely on. Get the names of these agents and partners and do some research on them as well.

Rates vary depending on many different factors including sail date, carrier, volume of merchandise, etc. So the sooner you get a quote, the earlier you can begin to plan your shipment to make sure you can meet your deadlines.

There are always destination costs for shipments. The costs, however, vary from port to port and shipment to shipment. Some of the more common destination surcharges include release fees, terminal handling charges, and other delivery charges if your shipment is door-to-door.

Most freight forwarders work with a network of agents all around the world who can help with destination charges and payments. Alternatively, you may also choose to work with your own preferred agent at destination if you have one.